May 30, 2000
Untitled
Doc Searles scratches Jakob Nielson’s back in a congratulatory missive relating to the fifth anniversary of Alertbox.
“I love Jakob for a lot of reasons, but most of all because he sides with the user, the customer, the human being who wants to just find the damn information.”
Yes, Jakob has occasionally blurted out some arguably good points. And I’ll even concede the fact that he is probably one of more usable usability experts around. But I find Doc’s above statement rather obtuse. I’m sure that I’m not the only person who has had a whopping hard time finding “the damn information” on Jakob’s own site. And what is it with usability experts and their hair? Physical appearance is ultimately a person’s very own user interface, and other people need to interact with your interface. I mean, can’t these guys find a comb?
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