This is splorp.

ISSN 1496-3221

|

November 14, 2003

The short answer.

There’s plenty to be said for being succinct when it comes to providing technical information for a software product. Some people get overwhelmed when confronted with too much detail and jargon. Personally, I prefer the verbose release notes from folks like Bare Bones to the ultraminimalist documentation of other (nameless) software companies. For example, examine the following reply I received this morning.

Subject: Re: Differences between FontAgent Pro 1.3 & 1.3.1?
Date: 14/11/2003 12:14 PM
From: Rodrigo Etcheto
To: Grant Hutchinson

On Friday, November 14, 2003, at 10:05 AM, Grant Hutchinson wrote:

> Hi
>
> Just wondering what changes were made to FontAgent Pro
> between version 1.3 and version 1.3.1 — it would be useful
> to have some sort of a version history document for your
> software as part of the FAQ.
>
> Grant

Bug fixes. Thanks!

Rodrigo

Prompt, courteous, informative. Choose any two.

This item was posted by Grant Hutchinson.

Categories:

Leave a comment or send a trackback from your own site.

|

Leave a comment.

You may use the following HTML elements and attributes to format your comment:

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>